Shipping

Welcome to Anderson Alyse, if you have questions regarding our items prior to placing your order, or if you are having technical issues with ordering, please email us at shopandersonalyse@yahoo.com

WHEN WILL MY ORDER SHIP?

Most of my items are drop-shipped and the estimated TAT is 7-14 Business days. A couple of my suppliers do ship next day but please be aware that most of the items have a 7-14 business day TAT. We’ll email you the tracking information as soon as your order ships!

Free Local Pickup - I offer free local pickup in Alton,MO - This only applies to items that are listed on the "Items for Local Pickup" page 

**Please be advised that due to peak season, as well as COVID-19 restrictions, some shipping times may be delayed**

There may be additional delays due to weather and USPS/UPS exceptions that are beyond our control.

WHAT IS TAT?

Turn around time is the time is takes for your order to be completed and ready to be shipped! This DOES NOT include the shipping times. This should be taken into account before ordering. 

Lost Packages- If your package is lost or stolen, we will open an investigation with the shipping carrier. Please note this may take up to 2 weeks.

Once the investigation is complete, if your item is lost in transit or delivered to the wrong address we will replace your items or issue a refund if they are not available. However, if the shipping carrier determines the package was delivered to the correct address we are unable to issue a refund.

It is the customer's responsibility to ensure the correct shipping address is correct. We are not responsible for mis-delivered packages due to an incorrect shipping address being entered by the customer, or if a package is shipped back to us due to an incorrect or undeliverable address. Please make sure all shipping info is correct before placing your order.

Please note that delivery times do not include weekends or holidays. Business days are Monday-Friday. Shipping charges are nonrefundable. Any delays due to UPS/USPS exceptions and weather related delays are beyond our control.

HAVE A QUESTION YOU DON’T SEE HERE?

You can email me at shopandersonalyse@yahoo.com